Your browser does not currently support JavaScript.

If your are using Netscape 2 or later then you can enable JavaScript.

Version 2 or 3: Choose Options|Network Preferences, choose the Languages tab, click Enable Javascript and then click OK.

Version 4: Choose Edit|Preferences|Advanced, click Enable JavaScript and then click OK.

With Internet Explorer 5: Go to Tools Menu|Internet Options, Security Tab and click on the Custom Level. Then select disable active scripting under the scripting section.

What Customers Say
Your comments help us be successful.   Years ago Water Works realized that we were not positive that every vehicle washed left clean and every customer had a good experience.  It was then that we devised a system where we could feel confident that every customer had an opportunity to tell us how they felt about our service, we call it “We’ll Do It Guaranteed."   If customers weren’t satisfied, we wanted a system where they could be contacted to rectify the problem.  We felt following up on complaints wasn’t enough, so another part of the program was to make employees that performed the last inspection to be accountable for their work.

In our system a Final Inspector puts a Green Comment Card with their name on it in every vehicle.  The card is a bar coded, postage-paid reply card.  Your reply is entered into a computer database, which tabulates all the responses on the card.  A statistical analysis is then compiled to evaluate all the questions on the card.  The report is compiled so each employee and management knows how customers feel about their service, positive or negative.  The program enables us to train and reward Final Inspectors based on your comments.  Happiness Guaranteed is one of our objectives.  Thanks to you over 80% of your responses are positive ones.  It sure helps our employees to stay motivated to provide quality service while earning bonuses based on your comments.

Please let us know how we did on your last visit by filling out a comment card now. 
Click here to fill out an on-line comment card.  The next time you get your vehicle washed, please take a minute to fill out the card and let us know what you think.  We are always looking for new ways to improve the quality of our service.

 Listed below are some of your written comments.  Water Works comments are in blue.  

"I commend your attention to personnel management and customer service - at this point in local history, I am not aware of any carwash business that is providing a better buy then you - please keep it up."  We would be nothing without you!

"Very impressed...I will be back!" Great Job Miguel!

"Your detail crew is the best in town and I will be coming here with all my cars and I will let all my friends and family know!"  Keep up the great work Nevada detail center! 

"Your employees were very polite and courteous - thank you!" Thank you for your business!      

"Ivan, Mike and other employees are hard workers - makes my car look like it came off the showroom floor!"Great Job Citadel detail center! 

"I asked for some supplies to clean my ash tray and the man came over and did it himself...very nice! Nice touch Jermaine!

"Your staff was excellent!  Veterans appreciation is well respected!" We support our troops and Veterans!

"Thank you for the free Veteran's day wash!" Thank you for serving our country! 

"Casi did extra steps to make the vehicle look better - Casi is outstanding!" Keep up the great work Casi!

"Very polite - she made sure all my questions were answered and smiled." Good job Courtney!